Coverart for item
The Resource Assessing reference and user services in a digital age, Eric Novotny, editor

Assessing reference and user services in a digital age, Eric Novotny, editor

Label
Assessing reference and user services in a digital age
Title
Assessing reference and user services in a digital age
Statement of responsibility
Eric Novotny, editor
Contributor
Subject
Genre
Language
eng
Member of
Cataloging source
DLC
http://bibfra.me/vocab/lite/collectionName
Reference librarian
Dewey number
025.5/2
Illustrations
illustrations
Index
index present
LC call number
Z711.45
LC item number
.A77 2006
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Novotny, Eric
http://library.link/vocab/subjectName
  • Electronic reference services (Libraries)
  • Electronic reference services (Libraries)
Label
Assessing reference and user services in a digital age, Eric Novotny, editor
Link
http://www.loc.gov/catdir/toc/ecip067/2006002640.html
Instantiates
Publication
Note
Co-published simultaneously as nos. 95/96 of The Reference Librarian
Bibliography note
Includes bibliographical references and index
Contents
Benchmarking librarian performance in chat reference / Loree Hyde, Caleb Tucker-Raymond. -- Same questions, different venue : an analysis of in-person and online questions / Joseph Fennewald. -- Listening to our users : system migration and the evaluation of Web-based library services / Laurie Probst, Michael Pelikan. -- Evaluating virtual reference from the users' perspective / Kirsti Nilsen, Catherine Sheldrick Ross. -- Balancing statewide and local digital reference service / Ruth Vondracek. -- Looking at the bigger picture : an integrated approach to evaluation of chat reference services / M. Kathleen Kern. -- Budget planning and performance measures for virtual reference services / Andrew Breidenbaugh. -- VET : the virtual evaluation toolkit / Buff Hirko. -- Assessing digital reference and online instructional services in an integrated public/university library / Lauren Miranda Gilbert ... [et al.] -- Costing reference : issues, approaches, and directions for research / Melissa Gross, Charles R. McClure, R. David Lankes. -- Instruction in a virtual environment : assessing the needs for an online tutorial / Wendy holliday ... [et al.] -- Virtual reference services and instruction : an assessment / Lesley M. Moyo
Dimensions
22 cm.
Extent
xvii, 236 p.
Isbn
9780789033499
Isbn Type
(alk. paper)
Lccn
2006002640
Other physical details
ill.
System control number
  • (OCoLC)ocm63660144
  • (OCoLC)63660144
Label
Assessing reference and user services in a digital age, Eric Novotny, editor
Link
http://www.loc.gov/catdir/toc/ecip067/2006002640.html
Publication
Note
Co-published simultaneously as nos. 95/96 of The Reference Librarian
Bibliography note
Includes bibliographical references and index
Contents
Benchmarking librarian performance in chat reference / Loree Hyde, Caleb Tucker-Raymond. -- Same questions, different venue : an analysis of in-person and online questions / Joseph Fennewald. -- Listening to our users : system migration and the evaluation of Web-based library services / Laurie Probst, Michael Pelikan. -- Evaluating virtual reference from the users' perspective / Kirsti Nilsen, Catherine Sheldrick Ross. -- Balancing statewide and local digital reference service / Ruth Vondracek. -- Looking at the bigger picture : an integrated approach to evaluation of chat reference services / M. Kathleen Kern. -- Budget planning and performance measures for virtual reference services / Andrew Breidenbaugh. -- VET : the virtual evaluation toolkit / Buff Hirko. -- Assessing digital reference and online instructional services in an integrated public/university library / Lauren Miranda Gilbert ... [et al.] -- Costing reference : issues, approaches, and directions for research / Melissa Gross, Charles R. McClure, R. David Lankes. -- Instruction in a virtual environment : assessing the needs for an online tutorial / Wendy holliday ... [et al.] -- Virtual reference services and instruction : an assessment / Lesley M. Moyo
Dimensions
22 cm.
Extent
xvii, 236 p.
Isbn
9780789033499
Isbn Type
(alk. paper)
Lccn
2006002640
Other physical details
ill.
System control number
  • (OCoLC)ocm63660144
  • (OCoLC)63660144

Library Locations

    • Wichita Falls Public LibraryBorrow it
      600 11th Street, Wichita Falls, TX, 76301, US
      33.9107226 -98.4885623
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